STAKEHOLDER ENGAGEMENT
The identification and communication of stakeholders is the basis for the sustainable development of an enterprise. EGAT attaches great importance to trust and communication with stakeholders. Adopting GRI Standards and the AA1000SES (Stakeholder Engagement Standards), stakeholders are categorized based on the five major principles of dependency, responsibility, influence, diversity of perspectives, and tension of concerns, and further defined into 7 major categories: Employees, Investors/Shareholders, Customers, Suppliers, Community, Government/Competent Authorities, and Acedemic Institutions.
ESG Email：egatesg@egat.com.tw
| Category | Details |
|---|---|
| Employees |
In order to establish a good communication channel with employees, announce various employee benefits, operational information and other information from time to time, and encourage internal and external personnel to report dishonest or inappropriate behavior, the Company has established and announced an internal independent reporting mailbox on the Company website and internal website for use by persons within and outside the Company. Email：hrd@egat.com.tw Contact information：03-3519437 Human Resources Div./Mrs. Sung |
| Investors/Shareholders |
Our company website has set up an "Investor Service Area" (https://www.egat.com.tw/). It is managed by a dedicated unit, which discloses the company's financial and operational management information, sets up spokesperson and acting spokesperson, and implements the spokesperson system. Email：spokesman@egat.com.tw Contact information：03-3833268 Finance Dept./Mr. Chen |
| Customers |
Regarding business and customer service, our company website has a dedicated business mailbox, and the Business Coordination Div. is responsible for all related services. Email：bcd@egat.com.tw Contact information：03-3519473 Business Coordination Div./Mrs. Chu |
| Suppliers |
Actively invite suppliers/contractors to sign the "Supplier/Contractor Corporate Sustainability Commitment Letter", which covers aspects such as labor rights, business ethics, environmental awareness, occupational safety and health, and sustainable supply chain management, and hold meetings based on business needs to facilitate two-way communication.Suppliers' performance, quality and integrity management are regularly evaluated, and qualified ones are included in the "Qualified Supplier List" for the following year, which serves as the basis for procurement. Email：eliotwu@egat.com.tw Contact information：03-3519203 Procurement Dept./Mr. Wu |
| Government/Competent Authorities |
Participate in policy discussions and forums held by the competent authorities from time to time to cooperate with the supervision and inspection. Email：qadmail@egat.com.tw p>Contact information：Assurance Dept. |
| Community |
Create prosperity and support the positive development of the community. Email：davischen@egat.com.tw Contact information：03-3519417 General Affairs Dept Mr. Chen |
STAKEHOLDER COMMUNICATION
